FAQ

Q: What information does USA Credit Recovery need to get started?
A:  When you sign up, you will be directed to a page that contains fill-in fields for your information, your debtor’s information and the circumstances giving rise to the Debt.  Please be as thorough as possible in providing all information you have regarding your Debtor’s whereabouts to increase your likelihood of success.

Q:  Are there any hidden charges involved?
A:  No.  You simply pay $29.95 per account you submit.  The only time you may be asked to post and additional sum is if the case requires litigation and the attorney asks for a deposit to cover the actual out-of-pocket expense to be incurred.

Q:  I’ve sent letters to my debtor.  What makes you think your letters will work any better than mine?
A:  Our letters are carefully drafted by attorneys and professional writers.  We have used these letters for years to collect successfully thousands of accounts for our clients.  With a combined experience of over 50 years in the collection industry, these letters are the culmination of our experience and knowledge on how to place the right pressure on a debtor to get the claim paid.

Q:  What happens if my debtor does not pay during the first thirty days?
A:  If your claim qualifies, we will accept it for further handling in accordance with our standard No Recovery=No Fee agreement and your claim will receive aggressive collection efforts from one of our profession staff collectors.  If your claim does not qualify, you will be so advised and we will close our file.

 Q:  What is the success rate of your letter package?
A:  It is impossible to state a percentage rate of recovery.  A great deal depends on you and your accounts.  However these are the same letters we have used successfully for thousands of clients to collect millions of dollars in past due accounts, tailored slightly to direct the payments directly to you.  There are no guarantees of any specific result.

Q:  Why would you offer these letters to me at such a low price?  Aren’t you costing yourself a lot of money?
A:  We know from experience that when you submit accounts, some debtors will pay from the letters and others will not.  We know that we can collect from many of the Debtors who will not pay from the receipt of the letters and it will substantially increase our customer satisfaction.  A happy customer is a customer for life and refers other customers.  We know that we will make money in the end by providing a needed service to our clients for a fair price.

Q:  What if I don’t know where my Debtor is?
A:  Our skip trace service is available to you at a very reasonable cost.  We can use the best search engines available to track down a missing Debtor for you.

 Q:  How soon after I turn over an account does the first letter go out?
A:  Usually within 24 hours, except on the weekends.